Shipping
Our delivery partner is NZPost Courier.
We deliver using tracked courier to North Island, South Island and Rural addresses. We do not offer click & collect.
When your order has been processed by our team you will be sent a separate email with your tracking details so you can keep tabs on your parcel.
To get your parcel to you quickly DriverCam opts for NZPost overnight next business day service however, NZPost warns to expect delays of up to 3 days and further for remote or rural addresses.
Your signature will be required unless you have a pre-existing ATO (authority to leave) at your address. We are not liable for parcels that are stolen from ATO addresses or where a person(s) have fraudulently represented themselves as the recipient. Please choose a safe delivery address for NZ Post to deliver to.
Please understand that you accept when making your purchase that DriverCam can't control the delivery of your parcel once it is handed over to the courier and can't be held liable for any delay and inconvenience caused by the courier failing to deliver when expected.
Any claim you may have for a delivery error by the Courier is to made to NZ Post.
Delivery Costs
Orders less than $200
- Urban addresses North & South Island - $7
- Rural addresses North & South Island - $12
Orders over $200+ *
- Free delivery within New Zealand.
* Bulk orders are excluded from free delivery, please contact us for details.
Dispatch
Orders received** by 4pm are dispatched on the next working day, orders after this time are the following working day.
You will receive an email confirming your order has been dispatched and a link to track your parcel.
** Orders paid by bank deposit will be processed and shipped the day funds clear in our bank account.
Please carefully fill in your delivery information to avoid delays. Let us know during checkout in the comment box if you have any special delivery instructions.
Damaged in Transit
If your goods arrive damaged, get lost in transit, or you receive the wrong item(s), please contact us immediately sales@drivercam.co.nz and we will assist to resolve the issue.